1. Program Description

Go-to-Market Partners, LLC (DBA "GTM Partners") is a B2B consulting, education, and training media company. We use SMS to communicate with participants who have enrolled in our courses or purchased membership in our partner community.

We collect your phone number when you enroll in a course or purchase a program with us. Providing your phone number is not required and is entirely optional. We use SMS to:

• Course Support: Help participants complete their courses, ask questions, and get help from our team.
• Progress & Deadline Reminders: Send course completion progress updates and deadline reminders regarding your status in the full training program.
• Program Content: Share information about additional program content, resources, and learning opportunities relevant to your enrollment.
• Event Reminders: Reminders for upcoming coaching calls, mastermind sessions, workshops, and live events related to your program.
• Operational Messages: Account verifications, appointment confirmations, and other service-related messages directly related to your participation.

We will not use SMS messaging to send unsolicited promotional messages to individuals who have not opted in. Our SMS messages are focused on educational, informational, and service-related content tied to your course enrollment or program membership.

2. Consent & Opt-In

By providing your mobile phone number and expressly consenting to receive text messages from GTM Partners, you agree to receive recurring SMS messages from us at the phone number you provided. Consent is not a condition of purchasing any product, service, or certification.

How You May Opt In

You may opt in to receive SMS messages through any of the following methods:

• Providing your phone number and checking the SMS consent box during course enrollment or account registration on gtmuniversity.com
• Providing your phone number and consenting via a web form, landing page, or survey on runongtmos.com or related properties
• Texting a designated keyword (e.g., "JOIN" or "GTMPARTNERS") to our designated short code or toll-free number
• Providing verbal or written consent at an in-person event, workshop, or coaching session

By opting in, you confirm that the phone number you provided is your own and that you are authorized to receive text messages at that number. You also agree to notify us promptly if you change your phone number.

3. Message Frequency

Message frequency varies based on the specific SMS Program and your interactions with our Services. In general:

• Recurring Messages: You may receive approximately 1–4 messages per month as part of our standard nurture and educational messaging program.
• Event-Based Messages: Message frequency may temporarily increase around events, webinars, program launches, or time-sensitive educational opportunities.
• Transactional Messages: You may receive individual messages in response to specific actions you take (e.g., event registration confirmation, password reset).

We make every effort to keep our messaging respectful and relevant. We will never send an excessive number of messages.

4. Opt-Out Instructions

If you opt out of SMS messages, it will not affect your enrollment in our courses, certifications, or other services. You will continue to receive communications through other channels (email, in-platform notifications) unless you separately unsubscribe from those.

If you experience any issues opting out, please contact us at [email protected] or call us, and we will manually remove your number from our messaging list within one (1) business day.

5. Help & Support

6. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan. GTM Partners does not charge you for receiving text messages, but standard messaging and data rates from your wireless carrier may apply. Please contact your carrier for details about your plan's text messaging rates.

Our SMS Program is compatible with all major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile (including Sprint/Metro by T-Mobile), and US Cellular. Carrier support is not guaranteed, and carriers are not liable for delayed or undelivered messages.

T-Mobile and other carrier disclaimer: T-Mobile is not liable for delayed or undelivered messages.

7. Privacy & Data Protection

Your privacy is important to us. The phone number you provide and any information you share via text message is subject to our Privacy Policy. Specifically regarding our SMS Program:

• No Sharing: We will not sell, rent, lease, or share your phone number or SMS opt-in data with any third parties for their own marketing purposes.
• No Sharing with Third Parties for Promotional Purposes: Your opt-in consent and phone number will not be shared with third parties or affiliates for purposes unrelated to operating our SMS Program.
• Service Providers Only: We may share your phone number with our SMS service provider (currently TextMagic) solely for the purpose of delivering messages on our behalf. Our service providers are contractually prohibited from using your data for any other purpose.
• Secure Storage: Phone numbers and opt-in records are stored securely using industry-standard encryption and access controls.
• Record Retention: We retain opt-in consent records, message logs, and opt-out requests for a minimum of four (4) years to comply with industry regulations and resolve any disputes.

8. Supported Carriers

Our SMS Program is designed to work with all major U.S. carriers. Supported carriers include, but are not limited to:

AT&T · Verizon Wireless · T-Mobile · Sprint · US Cellular · Boost Mobile · Cricket Wireless · Metro by T-Mobile · Google Fi · Mint Mobile · Visible · Xfinity Mobile · Spectrum Mobile · Consumer Cellular · Straight Talk · TracFone · Simple Mobile · Total Wireless

Carriers are not responsible for delayed or undelivered messages. Service availability may vary depending on your carrier and geographic location.

9. Content Standards

All messages sent through our SMS Program adhere to the following standards:

• Messages will clearly identify GTM Partners as the sender.
• Messages will include opt-out instructions (e.g., "Reply STOP to unsubscribe") in compliance with CTIA guidelines.
• Messages will be relevant to the educational, informational, or service-related purpose of the SMS Program.
• We will not send messages that contain misleading, deceptive, or inappropriate content.
• We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA Short Code Monitoring Handbook guidelines.

10. Age Restriction

Our SMS Program is intended for individuals who are at least 18 years of age. We do not knowingly collect phone numbers from or send text messages to individuals under the age of 18. If we become aware that we have received a phone number from someone under 18, we will promptly delete it from our records.

11. Changes to This Policy

We may update this SMS & Text Messaging Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued participation in our SMS Program after changes are posted constitutes your acceptance of the revised policy. If material changes affect your consent, we will re-confirm your opt-in status.

12. Regulatory Compliance

Our SMS Program is operated in compliance with the following laws and industry guidelines:

• Telephone Consumer Protection Act (TCPA): We obtain prior express written consent before sending marketing text messages and honor all opt-out requests promptly.
• CAN-SPAM Act: Where applicable, our messages comply with commercial messaging requirements.
• CTIA Messaging Principles & Best Practices: We follow the CTIA's Short Code Monitoring Handbook and Messaging Principles to ensure responsible messaging practices.
• 10DLC & Toll-Free Registration: Our messaging campaigns are properly registered with carriers and The Campaign Registry (TCR) to ensure deliverability and compliance.

13. Contact Us

If you have questions or concerns about our SMS & Text Messaging Policy, please contact us:

For SMS-related questions, you may also reply HELP to any text message from GTM Partners.